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Software
- FAQ
If
you have questions not answered in this document,
please send them to support@woodturnerpro.com.
Technical support is only available to registered
users of Woodturner Pro software.
The
following questions are answered in this document:
Installation
Registration
Email
General
Questions
Installation
What
operating systems are supported by Woodturner
PRO?
All versions of Windows XP and Windows Vista are supported. Windows 95 and 98 are not supported.
Will
the software run on an Apple Macintosh?
Users have reported that all software runs on a Macintosh using Virtual PC. While we encourage you to see if this solution will work for you, we are unable to provide any technical support for a Macintosh installation.
What
are the minimum hardware requirements to run the
software?
A
personal computer with 256 MB ram, 100MB free hard
disk capacity and a 1GHz processor are required.
How
large is the downloadable setup file?
The
installation files are 3 - 10MB in size. Obviously, this will take
a substantial amount of time with a dialup connection.
The Purchase Page will allow you to purchase the software and have it delivered anywhere in the world on a CD..
Can
I install a new version of Woodturner PRO over
an older version?
Version 2.x is now installed using a new installation package. Because of this, it is first necessary for you to manually uninstall any Version 1.x software before installing the new version. If you are upgrading an existing 2.x version, the new installation will upgrade the existing software.
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Registration
How
can I get an authorization code without going
online?
If
you prefer to purchase an authorization code by
mail. Click here
for prices and options.
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Email
How
can I contact you for support or report software
bugs?
Tech
Support - support@woodturnerpro.com
Webmaster - webmaster@woodturnerpro.com
Report piracy - abuse@woodturnerpro.com
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General
Questions
Most
Recent Version
You
can check the version of software you are running
by selecting "About Woodturner PRO…"
from the Help menu.
You
can always download the most recent version of Woodturner
PRO by clicking here:
Can
I run multiple instances of the software?
You
can run multiple instances of the software and
each instance will operate fully and independently
from other instances but you should not attempt
to save the same project from two different software
instances.
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